Tag Archives: patient

How healthcare mergers and acquisitions may actually harm patient satisfaction

Mergers and acquisitions have become the norm in healthcare, but they may negatively impact patient satisfaction and the perception of their care, a new study has found. The good news for patients is that clinical quality itself doesn’t seem to be affected one way or another by consolidation. The Rice University Baker Institute of Public… Read More »

No single solution to patient matching challenge, GAO says

Dive Brief: Efforts to accurately match patient records will continue to challenge providers, payers and others, with no one-size-fits-all approach to ensuring that information in different health records refers to the same patient, the U.S. Government Accountability Office says in a Tuesday report to Congress. GAO interviewed 37 stakeholders to see how they match medical records,… Read More »

At UChicago Medicine, patient satisfaction scores soar with digital rounds

At UChicago Medicine, paper-based nurse rounding was not fully capturing patients’ and families’ feedback at the point of care. THE PROBLEM The paper documentation was not readily accessible to the entire care team, and it was difficult to use in follow-up calls with patients after discharge. The paper-based rounding method did not enhance the patient… Read More »